Frequently Asked Questions

Booking with DeeEscape is simple and personal. Reach out to us on WhatsApp at +91 8707736072 or fill in the inquiry form on our website. We'll chat with you about the trip, answer your questions, and once you're ready, send over the booking details. Your spot is confirmed only after a deposit is received — no deposit, no confirmed spot.

Absolutely — in fact, solo travelers are the heart of DeeEscape. All our group trips are specifically designed so that people who sign up alone feel completely at home. You'll be joining a small, curated group of like-minded adventurers. Many of our past travelers who joined solo have ended up forming friendships that lasted long after the trip.

We intentionally keep our groups small — typically between 8 and 15 people. This isn't a bus tour; it's a curated experience. A smaller group means more meaningful conversations, more flexibility on the road, and less impact on the destinations we visit. It also means spots fill up fast, so book early.

We recommend booking at least 2–3 weeks in advance for most trips. Popular departures (especially during peak seasons like October–November and March–April) can fill up 4–6 weeks ahead. If you have your eye on a specific trip, it's always better to reach out early — even if you're not 100% sure — so we can reserve tentative interest for you while you decide.

Yes! If you have a group of friends, a corporate team, or a specific destination and dates in mind, we can design a fully customised trip just for you. Private trips are tailored to your preferences — from the itinerary and accommodations to the pace of travel. Send us a message on WhatsApp to discuss your vision and we'll put together a custom proposal.

We accept payments via UPI (Google Pay, PhonePe, Paytm) and direct bank transfer (NEFT/IMPS). We do not process credit or debit card payments online, and we will never ask for card details. If you're booking from outside India, please reach out to us on WhatsApp and we'll find a convenient method that works for you.

Typically 30–40% of the total trip cost is required as a deposit to hold and confirm your spot. The exact deposit amount will be shared with you during the booking conversation. The remaining balance is due at least 7 days before departure. Once we receive your deposit and confirm via WhatsApp, your spot is locked in.

Our cancellation policy is based on how many days before departure we receive your written cancellation:

30+ days before: 75% refund
15–29 days before: 50% refund
7–14 days before: 25% refund
Less than 7 days: No refund

If DeeEscape cancels a trip for any reason, you'll receive a full refund or the option to transfer to another trip. Full details are in our Terms of Service.

Travel insurance is not included in our trip costs, but we strongly recommend that all travelers purchase a comprehensive policy before departure. A good travel insurance plan should cover trip cancellation, medical emergencies, evacuation, and baggage loss. If you're unsure where to start, message us and we'll point you towards providers that work well for adventure travel in India.

It varies by trip. Each trip listing clearly specifies a difficulty level — from Easy (suitable for beginners and casual walkers) to Challenging (for those comfortable with long treks and high altitudes). We recommend reading the full trip description carefully before booking. If you're unsure whether a specific trip is right for you, just ask us — we'll be honest with you.

Most DeeEscape trips include all meals (breakfast, lunch, and dinner) as specified in the trip details under "What's Included." Meals are usually home-cooked local cuisine, which is one of the highlights of traveling with us. If a particular trip doesn't include all meals, this will be clearly stated in the trip description so you can plan accordingly.

Accommodation varies by trip and destination — it's part of what makes each DeeEscape journey unique. Depending on the trip, you might sleep in cozy mountain campsites under a sky full of stars, family-run guesthouses in remote villages, or charming boutique stays in heritage towns. The specific accommodation type for each trip is described in the itinerary section of the trip listing.

Some DeeEscape trips are adults-only (18+) by design, as they're intended as social experiences for solo travelers and young professionals. Others may be family-friendly. Always check the individual trip details for age suitability before booking. If you're looking to travel with children and want a curated family experience, reach out to us — a custom private trip might be the perfect fit.

Safety is our first priority, always. Every DeeEscape trip is led by experienced guides who know the terrain, local conditions, and emergency protocols. We vet all accommodations and transport partners before including them in our trips. For trekking trips, our guides carry basic first-aid kits and are trained in wilderness first response. We also brief every group before departure and continuously monitor conditions on the ground.

After you confirm your booking, we'll share a detailed packing guide PDF tailored to your specific trip. In general, key essentials include: moisture-wicking and layered clothing (temperatures can swing significantly in the mountains), sturdy and broken-in hiking or trekking shoes, a good backpack (30–40L for most trips), a refillable water bottle, sunscreen, lip balm, and any personal medications you rely on. Less is more — pack light and trust the list we send you.

Please inform us of any dietary restrictions or food allergies at the time of booking — not just before departure. We do our best to accommodate vegetarian, vegan, and gluten-free diets where possible, and most of our mountain trips naturally serve vegetarian meals. Severe allergies (e.g., nuts, dairy) should be flagged clearly so we can advise on feasibility for specific destinations, as remote areas may have limited options.